Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We offer standard and express shipping options. Delivery times may vary based on your location and the shipping method chosen:

  • Standard Shipping (US): 3–7 business days
  • Express Shipping (US): 1–3 business days
  • International Shipping: 7–21 business days (depending on region)

Shipment Confirmation & Tracking

You will receive a shipment confirmation email with a tracking number once your order has shipped. The tracking number will become active within 24–48 hours.

Damages

Grid Planet LLC is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Shipping Address

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.